As the largest privately owned managed print provider in the United States, Flex Technology Group also has the distinct privilege of being brand-neutral when it comes to the printers we service for our customers. This means that we can offer an unbiased analysis of desktop printers for businesses, so we came up with a short list of the top printers for business.
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In the print industry, FTG has a data advantage by using software developed in-house that can gather data and communicate with any office printer, all in one view. This means, we can see usage data and make efficiency recommendations to any of our customers, giving us the best information to make an informed list of the best printers on the market today.
But we didn’t stop there.
To ensure that we are creating a list free of bias, we used third-party testing data provided by our friends at Buyer’s Laboratory. This combined with our own internal customer usage data gives us our recommendation.
This recommendation consists of a formula that is based on four key factors when determining the quality of a print device:
R + [(V+IQ+U+F)/4] = Rating
Reliability (R)
Your printer remaining online is the most important consideration because it doesn’t matter how strong your printer is in other areas if it doesn’t work. Because of this, we made “Reliability” equal to the average of the other three factors.
Value (V)
Value is relatively subjective, but for the purposes of our rankings, this metric evaluates operating costs for each device. Operating costs are just part of the overall equation, and although every organization has a budget to protect, all your printing needs should be considered. Often, machines that produce higher quality images, or at faster speeds, will cost more to operate.
Image Quality (IQ)
This consideration is based on a printer’s ability to color match and create clear/accurate prints. Admittedly, this may not be of great importance to you if your high quality prints are not critical to your operation (for instance, if printing is mostly black and white, for internal uses). Still, we chose to include it as a major factor because it directly affects the most important function of a printer.
Ease of Use (U)
No one wants a print device that is a hassle. This factor considers the intuitiveness of the interface, the ease of maintenance, walk-up experience, and overall workstation experience.
Features (F)
Desktop printers have a broad range of features offered. Everything from devices with basic print functions, to ones that are miniature multifunction copiers are available on the market. Not all these features are needed for most office environments, but for this list, we included machines that are more than just a standard printer. Still, if a machine on our list rates lower in this area, consider the need for additional features beyond basic printing functions.
If you are in a hurry and only looking for a recommendation, you can scan our list of Top Printers for Business, but if you have time, we have reviewed and rated each of these printers in more detail:
Market Release: 2020
Speed: 28 ppm
This device provides high quality output in addition to flawless reliability. A great choice for smaller workgroups that are looking for a print device at a lower-than-average total cost of ownership.
| Value | Image Quality | Ease of Use | Features | Reliability |
| 9.5 | 9 | 9 | 9 | 10 |
Total Score: 19.125/20
Market Release: 2021
Speed: 29 ppm
A solid color printer choice, delivering outstanding reliability, above average speeds to competitive models, and an intuitive user-experience. Offering enterprise-level print security features within a low-volume print environment, this printer is a great option for teams needing something that is simple to use and reliable.
Strengths:
Weaknesses:
| Value | Image Quality | Ease of Use | Features | Reliability |
| 8.75 | 9 | 9 | 9 | 10 |
Total Score: 18.9375/20
Market Release: 2020
Speed: 26 ppm
Upfront cost, cost per page, and total cost of ownership is slightly below average compared to similar devices, making this a better than average value. Additionally, near flawless reliability makes this print device very dependable.
Strengths:
Weaknesses:
| Value | Image Quality | Ease of Use | Features | Reliability |
| 9 | 9 | 9 | 8 | 10 |
Total Score: 18.75/20
Market Release: 2021
Speed: 24 ppm
A great choice for small and home office, this printer performs at a high level when it comes to reliability. Routine maintenance procedures are simple to understand for untrained users, and the value is excellent when considering total cost of ownership.
Strengths:
Weaknesses:
| Value | Image Quality | Ease of Use | Features | Reliability |
| 9 | 8.5 | 8.5 | 8.5 | 10 |
Total Score: 18.625/20
Market Release: 2018
Speed: 35 ppm
This print device is a durable and economical choice, and provides professional-looking prints. It’s lower cost per page and great reliability makes this printer a great value for small work environments.
Strengths:
Weaknesses:
| Value | Image Quality | Ease of Use | Features | Reliability |
| 9 | 8.5 | 8.5 | 7.5 | 10 |
Total Score: 18.375/20
Market Release: 2021
Speed: 40 ppm
The only printer on our list to be recommended for mid-sized workgroups with outstanding reliability. Additionally, performance, functionality, security features, and total cost of ownership make this print device a good value. Though image quality for this device is lower than other devices on our list, it should meet the demands of general office use.
Weaknesses:
| Value | Image Quality | Ease of Use | Features | Reliability |
| 8.5 | 7.5 | 8.5 | 8.5 | 10 |
Total Score: 18.25/20
Regardless of reliability, it’s important to remember that a printer without a proper service plan is only good until it breaks down. When print devices breakdown without a service plan, your only option is to ship it back to the manufacturer or purchase a new one. This is a hassle that no one wants, and in the meantime, other devices are saddled with higher workloads, shortening their lifespans.
RELATED: Print Management Outsourcing
True managed print services (MPS) offer a brand-neutral option and can maintain your printers without the need to replace them. This means that if you want to avoid replacing your printers, but need service for them, you should be able to do so.
For enterprise organizations, MPS makes even more sense, as you’re able to leverage data that is collected from every device to make informed decisions. This is in addition to the benefit of being able to have a collage of printer brands that can be serviced by one provider while receiving one monthly bill to pay.
If you have questions regarding managed print services, you can reach out to Flex Technology Group to learn more.
We aren’t just looking at your immediate needs, we’re looking at your future needs. Let us help you get where you want to be! Contact us today and we can start working on the best solution for your business.