MESA, AZ (March 5, 2024) – Flex Technology Group, (FTG), the nation's largest managed print services solution with national coverage for multi-vendor environments, has been honored with the prestigious 2024 DocuWare Customer Service Champion Award.
The DocuWare Customer Service Champion Award is presented annually to DocuWare Partners who have demonstrated outstanding service and support. This year, 89 companies worldwide were selected for this honor, with FTG being one of the distinguished recipients in the United States.
"We're proud to receive the DocuWare Customer Service Champion Award for the second consecutive year, making Flex Technology Group one of the select few in the US to do so," said Frank Gaspari, CEO of Flex Technology Group. "This accolade is a testament to FTG's unwavering commitment to delivering exceptional customer service and support. I would like to extend recognition to our Professional Services Team for their relentless pursuit of excellence and their ability to provide unparalleled service, setting the industry standard for customer satisfaction."
DocuWare is a leading software solution that provides digital document management and automated workflows to organizations of any size and across all major industries from manufacturing and retail to healthcare and government agencies. Automating manual tasks, reducing dependence on paper files, and delivering secure access to information and files anytime from anywhere are just a few of the benefits customers realize from the DocuWare platform.
Through its proprietary predictive technology, Flex Technology Group provides the only managed print services platform, including production print solutions, with access to a national network of highly trained FTG technicians for multi-vendor environments. Organizations rely on FTG to optimize existing print assets, reduce service issues, and uncover immediate cost savings. FTG is unrivaled in its ability to modernize and transform print operations for over 29,000 customers – revealing a powerful business methodology that positively impacts profitability, productivity, workflow, and document security. Founded in 2005 and privately held, the company represents leading suppliers such as Canon, Ricoh, Konica Minolta, HP, Lexmark, and various software solutions. Visit flextg.com and follow us on LinkedIn, X, Facebook and Instagram.