How to Identify and Eliminate Hidden Print Costs for Big Box

If you're like most businesses, you probably haven’t thought about it recently. The printers are working, the paper’s stocked, and the bills aren’t outrageous — so everything must be fine, right?

Not exactly. That "just fine" approach could be quietly draining your profits — without you even realizing it.

Short answer: Yes.

Here’s why:

In many industries, especially retail, small inefficiencies add up fast. Your print setup is no exception. From slow service calls and delayed toner deliveries to underused devices, these hidden problems slowly chip away at your bottom line.

These aren't headline-grabbing issues — they’re silent, steady leaks. And by the time you notice, it's often too late.

A lot more than you think.

We’ve seen businesses save up to 30% just by optimizing their print environment. It’s not just about cutting expenses — it’s about boosting productivity, minimizing downtime, and freeing up your team to focus on what really matters.

Here’s what inefficiency can look like:

• Printers offline for longer than expected.
• Toner shortages triggering last-minute rush orders.
• Paying for maintenance on devices that barely get used.
• Employees troubleshooting printers instead of helping customers.

Individually, each issue seems minor. Together? They can quietly drag down your business.

A national retailer recently partnered with Flex Technology Group to evaluate their print environment.

What did we find?
$1.9 million in annual waste.

Outdated machines, slow support, and inconsistent supplies were draining their budget — and they had no idea until our evaluation.

Even companies with basic print services often miss these hidden costs. Without real visibility, you’re flying blind.

Here’s where to start:

• Know Your Fleet: What devices do you have? Where are they? Are they pulling their weight?
• Automate Supplies: Stop the last-minute toner runs. Smart systems deliver exactly when you need them.
• Centralize Oversight: Track costs, usage, and service — all from one dashboard.
• Cut the Clutter: Eliminate underperforming devices and streamline your fleet.
• Prevent Problems: Use predictive maintenance to stop breakdowns before they happen.

Even small inefficiencies can stack up faster than ever. Knowing exactly where your print environment stands isn’t optional — it’s essential.

Your print environment might not seem like a big deal, but the hidden costs say otherwise.

Is your print environment supporting your business — or silently holding it back? If you're unsure, it's time to find out.